CHICAGO--(BUSINESS WIRE)--Mindbreeze, a leading global provider of AI-based knowledge management solutions, has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights, ...